Privacy Policy

Rocky Patel Premium Cigars, LLC (“Rocky Patel”, “We”, “Our”, or “Us”) attaches a great deal of importance to protecting its users’ privacy. Below, We have set out the principles based on which We collect, use, process, and may share your personal data (information that identifies you or allows Us to identify you) via Our website www.rockypatel.com (“Website”).   If you have any questions regarding this privacy policy or Our content and/or practices, We encourage you to contact us.

1. Collection and Use of Personal Data

1.1 Commitment to privacy
Rocky Patel is committed to the online privacy of all of its users. This policy statement is designed to give a clear explanation of Rocky Patel’s data processing, use, and sharing practices.

1.2 Data collected automatically
When you visit the Website and with the help of our third-party authorized agents, We may collect and store such as but not limited to the Internet address from which you access Our website, the date and time, the Internet address of the web site from which you linked to Our website, site-navigation pattern, broad geographical information, the name of the file or words you searched, items clicked on a page, and the browser and operating system used ( your “Anonymous Information”).  If you log into your account from different devices, We will include device identification to your account so that you can easily move among your devices.  We do not gather any of your personally identifying information when you visit the Website, unless you choose to provide such information to Us.

This Information is used to measure the number of visitors to the various sections of Our site and to identify system performance and/or problem areas. We also use This Information to help Us develop the website, analyze patterns of usage, and to make the site more useful. We also collect and process this data using cookies and other automatic data collection tools. You can find information on how cookies work and your options regarding Our use of cookies in Our Cookie Policy. This Information is not used for associating search terms or patterns of site navigation with individual users. We periodically delete Our Web logs.

On occasion, We may provide your Anonymous Information to Affiliates, Business Partners and to third parties for the purposes of research and analysis, to improve Our Website, products, services and other material or when required by law. 

We also keep a record of your product interests and purchases online and in our salons and automatically receive and record information on Our server logs from your browser such as IP address, page requests, and cookies. 

1.3. Personal Data
We collect certain personally identifiable information (i.e., information that identifies, relates to, describes, is capable of being associated with, or could reasonably  be directly or indirectly linked with a particular individual or household) when you sign into the Website; create an account with US; register for Our loyalty program; participate in a contest, promotion, sweepstakes, or survey; or request other services that require information, registration, and/or subscription.  This information may include your name, billing address, phone number, email address, credit card number and expiration date, user name and password combination, birth date, and other information that you voluntarily provide to US (your “Personal Data”).  We collect, stores, share, and process your Personal Data only for the purposes described in this Privacy Policy and to the extent necessary for these purposes or as required by law. We only store your Personal Data insofar as and for as long as is required for Us to perform Our services or to the extent that We are required to do so by law.

Personal Data that you provide directly to Us by ordering products or publications, registering on the Website, sending Us an e-mail, or subscribing to Our e-mail or SMS subscription services will be used to create your profile, respond to your message or provide the information and services you requested.  If you order a product or publication from Us, We will collect your name, and mailing address to fulfill your order and shall only be used for transactional purposes.

1.4. Consent to use the Personal Data
When you provide Us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to Our collecting and using of your Personal Data, including all necessary transfer of Personal Data to Affiliates and Business Partners to fulfill your order, as otherwise it is impossible for Us to fulfill your order. Upon receipt of the goods indicating a completion of the transaction, you consent to Our retention of your Personal Data for future use in connection only with transactions with Us.

We partner with companies that offer products and services We believe may be of interest to Our customers. If you create an account with US or voluntarily provide Us with your Personal Data, We may exchange your Personal Data with another company whose products and services might interest you. We may use the services of third parties to collect and use information about your visits to and interactions with our website through the use of technologies to personalize advertisements for goods and services. 

1.5. How do I withdraw my consent?
If you do not want to have your Personal Data used, for marketing, other non-transactional purposes, shared and/or exchanged, contact us at any time. 

1.6 How do We use your personal information? 
We may use your Personal Date for our general commercial purposes including, among other things, to offer Our and/or thirdparty products and services that We think you may interest you. We may use your email address to contact you to respond to your inquiries, to provide updates, or to provide information on products or services to you. We may use your information according to this Privacy Policy. We may use aggregated data (independent of any personal identifiers) for research and commercial purposes. This information includes what areas our users visit most frequently and what services they access most often. This information helps us develop a better site that is more useful and accessible to you. We may use your Personal Data to process your payments, to process returns and credits, and to facilitate delivery; to create and secure your account on the Website; and to provide you with customer support. 

2. Third-Party Services
We use various Third-Party Services to carry out certain functions of the website. These functions include: Technology and service providers; Age verification service, verifying you are of legal age to make a purchase on Our Website; Address validation and sales tax calculations on-demand where applicable; Merchant processing services for credit card payments.

In general, the third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to Rocky Patel.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for your purchase-related transactions.

For these providers, We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

We do not sell your Personal Data that is collected under this Privacy Policy.  To the extent We sell any personal information that falls outside the scope of this Privacy Policy, We will disclose Our selling practices herein. 

The Website may contain links to other websites hosted by third parties.  We do not control and thus are not responsible for the content and/or privacy practices and policies of such third party websites. 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than agreed in Our Terms & Conditions. 

3. Changing Your Information and Withdrawing Consent 

You may, at any time, access and update or remove your Personal Data by contacting Us via the below contact methods. Alternately, you may access and update your account information by logging into the My Account page on the Website. In addition, if you prefer not to receive information from Us through email, you may opt out of receiving non-transactional emails by clicking the unsubscribe link at the bottom of any of Our emails that you have receive.  Thereafter, when you make purchases, we may still send you an email confirmation and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive email after following the steps above, please contact Us immediately and We’ll be happy to assist you.  

Lastly, you may withdraw your consent for Us to contact you for non-transactional purposes, for the continued collection, use or disclosure of your information at any time, by contacting Us at info@rockypatel.com or mailing Us at: Rocky Patel, LLC, 4424 Corporate Square, Naples, Florida 34104. 

4. Cookies

In order to enhance your experience on the Website, We and Our third party authorized agents use cookies, small data files that We store on your computers and mobile devices.  Our and Our agent’s cookies do not store personally identifiable information.  These cookies merely enable Us to track your shopping experience on the Website and your orders.   

AboutCookies.org provides free information for you on deleting and controlling internet cookies.

5. Children
Our Website and our products are not intended for or available to minors.  We do not willingly or knowingly collect any personal information from any child under the age of thirteen (13) years of age. 

6. Your California Privacy Rights
California Civil Code Section 1798.83 permits Our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their marketing purposes.  However, not all shared information and sharing of information is covered by the “Shine the Light” requirements and only information covered by the “Shine the Light” will be included in Our response.  This California residents’ right applies only to activities within the state of California.  To make a disclosure request, please contact us at info@rockypatel.com or mailing Us at: Rocky Patel, LLC, 4424 Corporate Square, Naples, Florida 34104.

7. Policy Changes
In our sole discretion and at any time, We reserve the right to change, modify, amend, and/or remove any portion of the Website or this Privacy Policy, in whole or in part.  Modifications to this Privacy Policy will be effective immediately upon posting on the Website.  You agree and understand that you should review this Privacy Policy periodically to be aware of any updates and/or modifications.  Your continued use of the Website after the implementation of and posting of any change to this Privacy Policy will deemed an acceptance by you of those modifications.  This Privacy Policy expressly supersedes and replaces all previous notices or statements regarding our privacy practices with respect to Us and the Website. 

This Privacy Policy is effective as of October 27, 2022.